1 reviews | Active since Mar 2009
6 YEAR CONTRACT WITH VODACOM!!!!!!
I have communicated with Vodacom in 2024 regarding a *****ulently transaction. I was promised that Ebrahim Adia will get back to me, still waiting for his response. I have communicated with Vodacom on numerous occasions and every time you are getting told that a Team leader will get back to you. Fast forward 2026 I called regarding my enquiry only to find that my contract has been renewed again. My original Contract was taken out in 2022 and in 2024 Vodacom again extended it for another 2 years. On the 2nd of September 2026 I called Vodacom again and explained my satiation to Ntomboxolo Mpwalo, a Team leader at Vodacom and she advise me that my contract has been extended for another 2 years. She has advised me that she will escalate it to Zingisa Mbema. Today is the 8th of September 2026 and no feedback. It's the 1st time that I see that Vodacom keeps on extending your contract without your consent. Vodacom must resolve this issue as this type of service is unacceptable. PLEASE DONT REPONCE BY SAYING THAT THE VODACOM TEAM WILL GET BACK TO ME AS THEY DO EXCIST!!! The service received from Vodacom is shocking!!!!!
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
