1 reviews | Active since Jan 2014
6 weeks later!!!!!!
I am trying to migrate from Evotel to Vodacom and CANNOT get anyone at Vodacom to give me an installation date!! I have handed in for application twice, once weeks ago, then one again last Wednesday. I have spoken to numerous customer care agents all of whom cannot tell me when I can have an installation date! I have an existing line, Vodacom purchased Evotel and now I can't get Vodacom to activate my line or give me a modem. I have never dealt with stuff a mess of a company before.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team