6+ months to fix a broken laptop screen and still no laptop in sight

<p>On 23 December 2015 I took my laptop to vodacom Wonderpark because the screen was cracked and one button was loose. The salesman (Armand) assisted me and sent it to Acer Customer Service under consultant Lucas Hlongwane. In February I was told to pay R228 before they could attend to my laptop. In March I was told to pay R200 access fee for my insurance with Cellsure. I was then told to pay R1530.37 to have the laptop fixed and the insurance will reimburse me at the end, this amount I DID not pay because I am still paying the insurance monthly premiums with Vodacom. Till this day I do not have my laptop. </p> <p> </p> <p>Dissappointed...</p> <p>Mrs DM Kgatle</p>