6 months of incompetence and still not resolved!

<p>My daughter's phone was upgraded last year and from that moment I have had nothing but issues.</p> <p>She is supposed to get 200minutes on her contract and she was either not placed the correct contract and issued incorrect minutes or just not received anything. The device even broke and had to be sent in and was replaced. </p> <p> </p> <p>Every month they deduct the full cost of the package however I have yet to have a single month where I receive what I have paid for.</p> <p>Unacceptable, and just now when I called for the umpteenth time the consultant cut me off.!</p> <p> </p> <p> </p>