AH
Audrey H

1 reviews | Active since Oct 2015

06 Oct 2015, 16:06

6 days and still not activated??

Ive had now my phone - NEW CONTRACT - for 6 days. I have called over 20 times to get it activated on the Vodacom Network and I am still on the old network.<br> Seriously?? <br> Should I just give up, block the online debit and get myself a prepaid simcard?? I guess then Vodacom will be very quick to do something about it since I have not paid for the phone yet.... <br> <br> Rachel<br> Pulani<br> Siphiwe<br> Charmaine<br> Tebogo<br> Thato<br> Makgopo <br> <br> those are all the people I spoke with in the last 6 days and no one can help me with porting and activating my number?<br> <br> I am so frustrated - Ive spent over R200 on phone calls with *** (yes I do pay since it is NOT free from a non Vodacom number).<br> <br> I have now been waiting to speak to someone for 32 minutes and I still get the ****py music playing. <br> <br> Please can ANYONE help me? ANYONE??

0
Replies (1)
Vodacom
Vodacom's reply07 Oct 2015, 08:04
Official
Hello AudreyVIP,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team