6 Days and STILL no service

<p>My contract got suspended because of my account being in arrears, which I admit was my fault and take full responsibility for. I paid my account on Saturday morning 24 Sept and received a SMS from Vodacom confirming payment and also stating that my account will be reinstated that same day.</p> <p> </p> <p>By Monday nothing has changed and I phoned Vodacom and was transferred from one person to the next having to repeat my story and account details over and over to each person. I found that not a single person I spoke to could give me an answer as to why my account hasn't been reinstated yet.</p> <p> </p> <p>On Tuesday I went through the same motions and ended up going to the Vodacom Store in Delmas, where a very helpful Morne told me that we should try a SIM swop.</p> <p> </p> <p>Wednesday came and still nothing changed, so I went and bought a prepaid SIM card just so that I can start using my phone again for work as I was stuck without it.</p> <p> </p> <p>Today is Friday 30 Sept (6 days later) and I phoned Vodacom AGAIN this morning and still nobody could give me answers or even solutions. I spoke to a lady who told me she would give my number to her supervisor to have checked out, but I STILL have not heard from Vodacom since.</p> <p> </p> <p>My biggest problem with this whole situation is that not a single person at Vodacom is making it their job to find out what is actually wrong. They either just transfer me to someone else or they simply responde with "I don't see anything wrong from our side, so just give it a few hours"</p> <p> </p> <p>I have been "giving it a few hours" this entire week and still nothing. This is such an incredible inconvience to me and I really need this to be resolved ASAP as I'm stuck without my phone.</p>