PB
Patrick B

1 reviews | Active since May 2013

23 Aug 2017, 11:00

5stars for never getting back to me ever you suck

https://www.hellopeter.com/vodacom/reviews/vodacom-no-service- **********

Day 13 Still Struggling to get info on Contract, Received handset today and zero feedback or service from you vodacom , you are hurting my business this is day 13 that I cant call my suppliers or Clients,

I AM WAITING FOR YOUR ANSWERS ON WHY IT TAKES 13DAYS AND STILL NO SERVICE, WHY HAS MY ACCOUNT BEEN DEDUCTED YESTERDAY 22 AUGUST 2017? WHEN I HAVE NOT RECEIVED ANY INVOICES AND MY OTHER CONTRACT I TOOK OUT THE OTHER DAY I CLEARLY STATED TO BE DEBITED ON THE 5TH OF EVERY MONTH.

YOU WILL RECTIFY THIS PROBLEM AS IT IS DUE TO YOUR LACK OF COMMUNICATION AND COMPETENT STAFF THAT MY BUSINESS TOOK A BLOW FOR 13DAYS WHERE I COULD DO NOTHING BECAUSE YOU NEVER EVER CALL BACK YORE HELLOPETER PERSON ON MY PREVIOUS POST WAS THE MOST USESLESS RESPOND EVER !!!!!

I WILL NOT LEAVE THIS HEAR , I WANT ANSWERS AND I WANT THEM NOW.

ONE CANT EVEN CALL YOU AS THIS TAKES 47MINUTES WITH NO ANSWER !!!!

Guess Vodacom will respond with a useless answer THAT WILL BE totally irrelevent OR NO RESPONSE AT ALL.

PLEASE NOTE CAP LOCK IS ON I DID NOT SWITCH IT ON BY MISTAKE.

YOUR CLIENT SERVICE IS PATHETIC BY FAR THE WORST I EVER ENCOUNTERED.

START DOING YOUR WORK THAT IS WHAT YOU ARE GETTING PAID FOR WHOEVER IS READING THIS POST.

VODACOM LETS NEW CUSTOMERS BADGER THEM JUST TO GET A CONTRACT , THIS IS BY FAR THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED.

WAITING YOUR RESPONSE IF THERE EVEN WILL BE A RESPONSE SEEING AS IT IS VODACOM'S MOTO TO JUST NOT CARE ABOUT THE CUSTOMERS !!!!~!!!!!!!!!~!!!!!!!!~!!!!!~!!!!!~!!!!!!!

0
Replies (10)
Vodacom
Vodacom's reply23 Aug 2017, 11:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

PB
Patrick B's update23 Aug 2017, 11:51
Reviewer Update
Due course you say, already waiting 13days, how much longer must I wait, until what extend must you hurt my business before you start doing your work
PB
Patrick B's update23 Aug 2017, 12:59
Reviewer Update
Yep useless you are
PB
Patrick B's update24 Aug 2017, 12:23
Reviewer Update
No response no nothing , you are ****ing my business Vodacom. 14days waiting and empty promises and full blown lies. NO ONE EVER GETS BACK TO ME. LIKE THIS POST WHERE NO ONE EVEN RESPONDS PATHETIC !!!!
PB
Patrick B's update24 Aug 2017, 12:23
Reviewer Update
Day 14 still cant call my customers or suppliers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PB
Patrick B's update24 Aug 2017, 12:23
Reviewer Update
Day 14 still cant call my customers or suppliers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PB
Patrick B's update24 Aug 2017, 12:23
Reviewer Update
Day 14 still cant call my customers or suppliers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PB
Patrick B's update24 Aug 2017, 12:23
Reviewer Update
Day 14 still cant call my customers or suppliers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PB
Patrick B's update24 Aug 2017, 12:23
Reviewer Update
Day 14 still cant call my customers or suppliers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
PB
Patrick B's update24 Aug 2017, 12:23
Reviewer Update
Day 14 still cant call my customers or suppliers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!