5G data still not received for New COntract

<p>I have taken out a new contract with vodacom last week, to date, i have not received the 5G data promised with this package. also, my airtime balance is not correct when i dial *111#. i have called the call centre 4 times, and have been in the store twice, every time i told that the system is down and they cant help me. can i please get assistance, else I will just return the phone, as it is not worth the hassle </p>