MT
Morongoa T

1 reviews | Active since May 2025

16 May 2025, 15:07

****

I had a data contract with vodacom then ended up canceling it months after due to network issues in the area I was residing in, I followed all the procedures and paid all that is due to them and had my contract closed but every month on the 15th they try debiting money from the account I had provided, I had hoped they'd stop but they keep trying. I'm infuriated and when I try calling customer care to speak to a consultant I no longer get the option to speak to one

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Replies (1)
Vodacom
Vodacom's reply17 May 2025, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team