EJ
Erine J
1 reviews | Active since Aug 2022
04 Apr 2025, 11:27
*****
I made an enquiry with Vodacom. Yesterday I received multiple calls that I did not answer. Only to find that a contract has been activated without my consent. This is ridiculous. I called in looking for assistance and the advisors were not of any assistance. Vodacom are *****sters!!!! I demand an explanation of how that contract was activated!!!!
Helpful (0)
Replies (6)0
Replies (6)
Vodacom's replyOfficial
04 Apr 2025, 12:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2025, 12:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
EJ
Erine J's updateReviewer Update
04 Apr 2025, 13:09This is not a fishing **** as when I called in they found a contract in my name activated and I did not consent to it! I demand urgent feedback reg this case.
EJ
Erine J's update04 Apr 2025, 13:09
Reviewer Update
This is not a fishing **** as when I called in they found a contract in my name activated and I did not consent to it! I demand urgent feedback reg this case.
Vodacom's replyOfficial
04 Apr 2025, 14:47Dear Erine,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you however responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you however responded via email.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2025, 14:47
Official
Dear Erine,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you however responded via email.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly be advised that we were not able to make contact with you however responded via email.
Regards
Vodacom Consumer Website Team
Best regards,
EJ
Erine J's updateReviewer Update
04 Apr 2025, 14:55Good day
I sent a response with my correct contact number
I sent a response with my correct contact number
EJ
Erine J's update04 Apr 2025, 14:55
Reviewer Update
Good day
I sent a response with my correct contact number
I sent a response with my correct contact number
EJ
Erine J's updateReviewer Update
04 Apr 2025, 15:02Kindly contact me on *** at 16h30
EJ
Erine J's update04 Apr 2025, 15:02
Reviewer Update
Kindly contact me on *** at 16h30
Vodacom's replyOfficial
04 Apr 2025, 15:43Dear Erine..
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded. An email has been sent for your perusal.
Kind regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded. An email has been sent for your perusal.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2025, 15:43
Official
Dear Erine..
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded. An email has been sent for your perusal.
Kind regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, feedback on this matter has been provided and concluded. An email has been sent for your perusal.
Kind regards
Vodacom Consumer Website Team
Best regards,