500MB data missing

Item: Vodacom
Rating: 2
Author: Khothatso L

I loaded 500MB data on my modem last nigh at about 23:30. I uploaded ONE document and when I tried to do internet searches, I discovered that the data had run out.I immediately contacted Vodacom on Twitter to no avail. I have been trying to get help from Vodacom support on Twitter. They are online responding to queries, but not a single one of my tweets has been rep**** to. <br> I demand that my data be re-imbursed IMMEDIATELY! Or else I will deactivate ALL my Vodacom SIM cards.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

30 Mar 2016, 14:59

Hello Khothatso.less,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

Vodacom's reply30 Mar 2016, 14:59

Official

Hello Khothatso.less,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

500MB data missing

About

Community

Businesses

Follow Us