MS
Mudzuli S
1 reviews | Active since Sept 2012
23 Feb 2021, 09:55
5 year later ********** account appear active on my credit report
5 Years later the account still active on my credit report. Please close this account so that it does not appear active on my credit score report.
Someone took contract phone with vodacom using my ********** identity. i report the matter to vodacom in September 2016 ask me to provide an affidavit and proof of deduction which i provided but the account still active on my credit report
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Replies (2)MS
Mudzuli S's updateReviewer Update
24 Feb 2021, 14:40i still require account to be closed.
i have no idea where you want me to repost this.
your response does not suggest way forward. Please close the account.
i have no idea where you want me to repost this.
your response does not suggest way forward. Please close the account.
MS
Mudzuli S's update24 Feb 2021, 14:40
Reviewer Update
i still require account to be closed.
i have no idea where you want me to repost this.
your response does not suggest way forward. Please close the account.
i have no idea where you want me to repost this.
your response does not suggest way forward. Please close the account.
MS
23 Feb 2021, 11:28
Mudzuli S's updateReviewer Update
24 Feb 2021, 14:40Vodacom's reply:
23 Feb 2021, 11:28
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Due to your query being posted on an incorrect listing, the Vodacom Consumer Website Team would not have received the post.
Kindly re-post your query should you still require any further assistance.
Regards
Consumer Website Team
MS
Mudzuli S's update24 Feb 2021, 14:40
Reviewer Update
Vodacom's reply:
23 Feb 2021, 11:28
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Due to your query being posted on an incorrect listing, the Vodacom Consumer Website Team would not have received the post.
Kindly re-post your query should you still require any further assistance.
Regards
Consumer Website Team