5 Stars for turning away business.

I called into the call centre to confirm when i can upgrade my contract, held for 15 mins and then was assisted by someone who appeared to have just woken up and did not want to assist me. Eventually after she figured out how to transfer a call, i went through to the sales department whom she confirmed would assist with my upgrade.<br> <br> Held for ANOTHER 15 mins just to be told he could not assist me either with my enquiry and i need to speak to ANOTHER department. I requested to be transferred and he said he could not. I asked for someone to call me back, but that was not possible either and told me to \JUST CALL"another number. I then expressed my frustration and it did not seem to affect him at all as he still did not offer further assistance and instead told me \""CAN YOU JUST HOLD\"" then disappeared from the line. I then released the line after such appauling service.<br> <br> <br> Vodacom says Power to You"