5 Months without resolution & Still being ignored!!

<p>Still, no answer, after logging my previous complaint. Vodacom is quick to respond that someone will be in contact with me and then nothing, just an automated response to hello peter and that's it.</p> <p>It has been longer even than 5 months that i cancelled my account to which i was still billed and refund was promised for my silence. Till date nothing has still been resolved. I have now logged a complaint with the Ombud and National Consumer Commission after the ICASA assisted with the matter as their callcentre claim my details are not on the system and i can thus not be assisted. Vodacom may be *****ing money like this from many consumers and hoping they leave the matter at hand if they claim they cannot be assisted. No, i will not leave the matter there as it is money owed to me. </p>