CS
Cindi S

1 reviews | Active since Feb 2017

18 Mar 2017, 19:40

5 months of lies - 0 star rating

<p>I have been trying for 5 months to get the recording where i approved a upgrade, a copy of the delivery slip, and a copy of original contract.</p> <p>Every time you come up with a new excuse</p> <p>There is no contract, the delivery was not done to me, and i never authorised the upgrade.</p> <p>I want the information so i can open a case against the person who has the phone, yet you refuse to assist me, and keep billing me for the account.</p> <p>If you cant supply the info i need, cancel the account, clear my name and fetch your phone and sim from the person you delivered it to</p> <p>I am so disgusted</p> <p>And the 1 star rating is to publish this reveiw. You deserve no stars</p>

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2017, 07:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team