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frank F

1 reviews | Active since Aug 2011

11 Jun 2017, 08:44

5 months in a row now ***

<p>Same as my last 4 complaints Vodafone live and content services charges 355 added to my bill</p> <p> </p> <p>It's becoming much now my next step is to lodge a NCC complaint against Vodacom</p> <p> </p> <p>I don't want airtime credits you debut me cash so I want my money back cash </p> <p> </p> <p>And I also will not be upgrading my contracts this is ridiculous</p> <p> </p> <p>Please call ********** 588 do not sms me I want to know what is going on with my account</p>

0
Replies (2)
Vodacom
Vodacom's reply11 Jun 2017, 10:13
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Jun 2017, 10:07
Official

Dear Customer,

As discussed, Vodacom has assisted you.

Regards

TS

Consumer Website team