1 reviews | Active since Jul 2017

02 Jul 2017, 13:21

5 months for not delivering Services that I pay for

<p>Since moving my 3 phone accounts from my business account to my personal account.</p> <p>I have not received anything but *********** horrible service from under educated BEE staff who cannot even tie their own shoe laces.</p> <p>I mean how many time do you have to go into the same store with all the supporting documents to change the banking details?</p> <p> </p> <p>Now they have suspended my services due to their incompetence.</p> <p> </p> <p>I will take their directors to small claims court for not delivering their services that I have paid for.</p> <p>I have submitted my documentation 4 time since 31 MArch and now I have to do so again?</p> <p>And they jusy cut off my services which I have paid for in advance because of their *********** staff issues!</p> <p> </p> <p>How long do you have to pay for not receiving any services.</p> <p>They are in breach of contract!</p>

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2017, 07:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team