5 month nightmare with Vodacom

<p>In November 2014 I went into a Vodacom store to renew my contract and put it in my name. I went through the process and was given a reference number 1-***. After repeated queries I was told it is taking a bit longer to fix the error due to a systems change. In April 2015 Vodacom stopped debiting the account and threatened to cut my phone off. I now have to go into Vodacom store every month to pay my account. Despite three visits to the Vodacom store in Gateway (staff ineffecient, rude and incredibly unhelpful) every single person I talk to says that they cannot help me. I have to travel oversees for business a lot, and Vodacom refuses to activate my international roaming, again many visits to the customer service center and the call center did not help at all. Despite none of these issues being my fault at all, not one person in Vodacom has helped me in any way. I am contacting lawyers to sue for breach of contact. </p>