kS
khomotso S
1 reviews | Active since Oct 2016
20 Oct 2025, 19:35
5 gig Data depleted in 30 minutes, total ***** from Vodacom
I bought 5gig data from Vodacom and it was depleted in less than 1 hours with only a few WhatsApp chats, no video no streaming. Total reap off by Vodacom. They must just find new ways of *****ing from clients besides depleting 5 gig data in a blink of an eye
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Vodacom's replyOfficial
21 Oct 2025, 09:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2025, 09:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
kS
khomotso S's updateReviewer Update
22 Oct 2025, 11:43Vodacom
Stop hiring arrogant consultants who calls to bully people and tell me that I never loaded data when I have proof that I did,
The consultant you send to try and resolve this matter was arrogant and useless, if I had an opportunity to rate them I will rate them zero.
Vodacom is not the only service provider that I use due to your incompetence's, the days you claim that I did not have data I actually did and that is not the reason that I called you or raised a concern, I raised a concern on the data that I bought and you de*****ed it from me in less than an hour.
There is no issue with my background app, now that I reported you my data is not being ******, I am soo disappointed in your service.
Stop hiring arrogant consultants who calls to bully people and tell me that I never loaded data when I have proof that I did,
The consultant you send to try and resolve this matter was arrogant and useless, if I had an opportunity to rate them I will rate them zero.
Vodacom is not the only service provider that I use due to your incompetence's, the days you claim that I did not have data I actually did and that is not the reason that I called you or raised a concern, I raised a concern on the data that I bought and you de*****ed it from me in less than an hour.
There is no issue with my background app, now that I reported you my data is not being ******, I am soo disappointed in your service.
kS
khomotso S's update22 Oct 2025, 11:43
Reviewer Update
Vodacom
Stop hiring arrogant consultants who calls to bully people and tell me that I never loaded data when I have proof that I did,
The consultant you send to try and resolve this matter was arrogant and useless, if I had an opportunity to rate them I will rate them zero.
Vodacom is not the only service provider that I use due to your incompetence's, the days you claim that I did not have data I actually did and that is not the reason that I called you or raised a concern, I raised a concern on the data that I bought and you de*****ed it from me in less than an hour.
There is no issue with my background app, now that I reported you my data is not being ******, I am soo disappointed in your service.
Stop hiring arrogant consultants who calls to bully people and tell me that I never loaded data when I have proof that I did,
The consultant you send to try and resolve this matter was arrogant and useless, if I had an opportunity to rate them I will rate them zero.
Vodacom is not the only service provider that I use due to your incompetence's, the days you claim that I did not have data I actually did and that is not the reason that I called you or raised a concern, I raised a concern on the data that I bought and you de*****ed it from me in less than an hour.
There is no issue with my background app, now that I reported you my data is not being ******, I am soo disappointed in your service.