AN
Alexandria N
1 reviews | Active since Feb 2020
10 Jan 2025, 10:26
5 days without signal!
We have been without signal for 5 days! The whole community of Hogsback, Eastern Cape, who uses Vodacom gets 5 minutes of signal every half an hour if we are lucky! We have all reported numerous times and are sick of the generic responses. This is unacceptable! I have 4 contracts with you and honestly I wish I could cancel them all!
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Vodacom's replyOfficial
10 Jan 2025, 12:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2025, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team