SJ
Sean J
1 reviews | Active since Apr 2020
21 Apr 2020, 11:59
5 days without any fibre service
have had no fibre for 5 days now. I call every day and get the exact same response. They have logged a request for someone to call me. Still waiting. It's a joke as you can't even speak to a manager or supervisor on the phone.
Very very annoyed that I'm paying for fibre, not getting my service and no one can be bothered to sort it out
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Apr 2020, 13:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2020, 13:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SJ
Sean J's updateReviewer Update
21 Apr 2020, 14:27I have been hearing that you will contact me for 5 days already every time I call the helpline.
Why would it suddenly change now
Why would it suddenly change now
SJ
Sean J's update21 Apr 2020, 14:27
Reviewer Update
I have been hearing that you will contact me for 5 days already every time I call the helpline.
Why would it suddenly change now
Why would it suddenly change now