1 reviews | Active since Aug 2016
5 days of upgrade horror
<p>I was informed that i am due for upgrade on the 23rd of august ,i went to a dion wired store then to a vodacom store as i was told i need a portfolio review, a service request was logged and i was told to wait for 24 hours, on the 29th of august i was informed that, my request has been attended to.</p> <p> </p> <p><br />It is the 31st of august and i was informed that i can still not acquire a phone. Can vodacom please sort his out or i need my contract cancelled out and i will go to a competant service provider.</p> <p><br /> </p> <p><br /> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
