5 days no service and counting

<p>5 days ago my phone's connection to other cell network stoped working... i spent every day thereafter on call with customer care. They logged the call, 2 days later i have had no reply.... I went in to Vodacom Mall@Reds and they have no idea to help me. The did a netaork sync and everything in their power but still nothing..... They recommend a sim swop and i payed the fee and the problem is still not sorted out..... this is getting ridiculous. Vodacom is stalling and asking me to pay more money for their mistakes...</p>