5 days later still sim-swapped sim inactive...
<p>I did a sim swap 5 days ago and was given a sim and was told it will be active in 2 hours. 5 days later the new simcard is still not working. Have made numerous contact with the VodacomShop in Fourways Mall to get the matter rectified with no luck. Can someone who knows howto do their job please contact me on ********** 204.</p> <p>thanks,</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team