5 days later and still no response from Vodacom!

Original post: <br> I have logged 3 different network fault complaints and the problem still exists. On 17/09/2014 EC-0PUX-2OML67 and EC-0PUX-2OTLT6 were logged, on 02/03/2015 EC-0W3M-1F6ORS and EC-0W3M-2JEWSN were logged - these two were closed as I could not be contacted. I could not be contacted as the problem still clearly existed? A third complaint was logged on 23/04/2015 but am yet to be contacted either.<br> <br> Vodacom Response: <br> We do thank you for the posting. The matter will be referred to a consultant who will investigate and assist with resolution.<br> <br> 5 days later and still waiting to be contacted by a consultant.<br> <br>