1 reviews | Active since Mar 2009

17 Aug 2017, 07:42

5 days into contract and already regretting it

So, I have entered into a DATA ONLY contract. I have a DATA ONLY sim card that works from a ****le! But in order to sign on to the Vodacom app to manage my contract they send me a OTP which I am supposed to read ... where? A ****le does not have phone functionality. I access the data via a router into which the ****le is plugged. Can a boffin at vodacom please explain to me ?

0
Replies (3)
Vodacom
Vodacom's reply17 Aug 2017, 08:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Aug 2017, 08:21
Official

Good day,

As per our email conversation , this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

's update25 Aug 2017, 15:37
Reviewer Update
Oh my word! This is such a joke. No one has contacted me! No email correspondence has been undertaken. Are you people for real? And you are asking me to amend your rating - unfortunately Hello peter does not allow me to downgrade it!