BH
Brian H

1 reviews | Active since Jun 2016

15 Aug 2020, 04:38

5 complaints, 1 phone call from you useless people.

You still haven't bothered resolving the internet issues. You keep billing me for data that you are not delivering. You have advertised a certain internet speed and deliver absolutely nothing. I used to get better reception from a dial up modem. My first complaint was in December. I have complained many more times and heard nothing back from you. I will be taking this matter further. I suggest you refund all data charges from December.

0
Replies (1)
Vodacom
Vodacom's reply15 Aug 2020, 11:17
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team