BH
Brian H
1 reviews | Active since Jun 2016
15 Aug 2020, 04:38
5 complaints, 1 phone call from you useless people.
You still haven't bothered resolving the internet issues. You keep billing me for data that you are not delivering. You have advertised a certain internet speed and deliver absolutely nothing. I used to get better reception from a dial up modem. My first complaint was in December. I have complained many more times and heard nothing back from you. I will be taking this matter further. I suggest you refund all data charges from December.
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Replies (1)Vodacom's replyOfficial
15 Aug 2020, 11:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Aug 2020, 11:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
