ER
Emma R
1 reviews | Active since Aug 2011
20 Feb 2016, 10:24
5-7 days waiting for number to be ported VODACOM
I got a new contract exactly a week ago last Saturday, and was told that the porting period TO KEEP MY OLD NO. will be 72 hours starting Monday.<br> This is now the 6th day since Monday, and still my number is yet to be ported. I have been told the number is already with Vodacom, but there is some synching to be done, which cannot be done on branch level.<br> Many phone calls later, no result. Yesterday the service manager of Loch Logan branch sat on the phone with head office for an hour, and that was the 4th call.<br>
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Replies (1)Vodacom's replyOfficial
20 Feb 2016, 15:16Hello mro,
Thank you for your posting. We would like to apologise for any inconvenience caused.
Please note that a consultant will contact you in order to best assist you.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting. We would like to apologise for any inconvenience caused.
Please note that a consultant will contact you in order to best assist you.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply20 Feb 2016, 15:16
Official
Hello mro,
Thank you for your posting. We would like to apologise for any inconvenience caused.
Please note that a consultant will contact you in order to best assist you.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting. We would like to apologise for any inconvenience caused.
Please note that a consultant will contact you in order to best assist you.
Kind regards
Vodacom Consumer Website Team
