ER
Emma R

1 reviews | Active since Aug 2011

20 Feb 2016, 10:24

5-7 days waiting for number to be ported VODACOM

I got a new contract exactly a week ago last Saturday, and was told that the porting period TO KEEP MY OLD NO. will be 72 hours starting Monday.<br> This is now the 6th day since Monday, and still my number is yet to be ported. I have been told the number is already with Vodacom, but there is some synching to be done, which cannot be done on branch level.<br> Many phone calls later, no result. Yesterday the service manager of Loch Logan branch sat on the phone with head office for an hour, and that was the 4th call.<br>

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Replies (1)
Vodacom
Vodacom's reply20 Feb 2016, 15:16
Official
Hello mro,

Thank you for your posting. We would like to apologise for any inconvenience caused.

Please note that a consultant will contact you in order to best assist you.

Kind regards

Vodacom Consumer Website Team