4th Time in a Month - Account in Arrears

<p>Good day. Upon arrival at Carnival Mall today I went to the Vodacom 4U shop and I requested to do an upgrade thinking that my arrears account will be sorted by now. Unfortunately that was not the case. We had the exact same problem as yesterday. So the consultant said that he would contact them. They consultant at Subscriptions once again said that my account is not in arrears and that the upgrade should proceed. The system will take about 10minutes then it will be updated, that was her exact words. We went for a movie at Ster-kinekor and returned. He said once again it will not be updated now and only in a few working days. By this time I was past furious. So what I would like to know is what will be the one thing that will keep me with Vodacom? I've got friends with Vodacom accounts and I've got friends with Cell C accounts as well as MTN. And the ones with Vodacom don't complaint about signal only service? I wonder why that is. Guys what will keep me with Vodacom? Because at this time I feel like moving my entire contract over to another company. This is embarrassing for me the whole time, is this your plan? I don't know Vodacom like this! But please give me a reason why I should stay with Vodacom?</p> <p> </p>