4th time I have had a ********** upgrade

I now have had 4 ********** upgrades on Vodacom accounts over a year period. If the issue was deal with timeously or with efficiency I would not have a problem. I have had this issue open for a number of weeks now and have submitted affidavits and copy of ID documents a number of times via fax and email but I have not received a single response from Vodacom.<br> <br> It is left to me to try understand and receive feedback with calls being routed between multiple departments from Customer Care, Legal, Upgrades and accounts with no action at all.<br>