4TH MONTH IN A ROW - INCORRECT BILLING

Item: Vodacom
Rating: 1
Author: Sean P

4TH MONTH IN A ROW AND VODACOM CANNOT FIX THE BILLING ON MY CONTRACTS

PLEASE ADDRESS THIS WITH LENNON SAMDUTH

EACH MONTH I GET BILLED INCORRECTLY I WILL POST A NEGATIVE REVIEW ON HELLO PETER

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Replies (2)

Vodacom's replyOfficial

15 Oct 2018, 14:55

Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply15 Oct 2018, 14:55

Official

Vodacom's replyOfficial

15 Oct 2018, 17:47

Dear Sean, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have sent an email to Lennon and requested that he makes urgent contact with you in the morning. Regards
Ashwin AbdurahmanConsumer Website Team(SA)

Vodacom's reply15 Oct 2018, 17:47

Official