4TH COMPLAINT ON ********** CONTRACT AND HANDSET - STILL NO ACTION!!!

Item: Vodacom
Rating: 1
Author: AIDEEN P

4 months down the line and Vodacom still has not sorted out my ********** CONTRACT!!! However I am getting sms's to pay the ********** contract.

This is the 4th COMPLAINT I have lodged and still nothing has been resolved.

I have never know such pathetic service in my life!!!

Helpful (0)

Replies (1)

Vodacom's replyOfficial

03 Jan 2019, 14:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Jan 2019, 14:24