SB
Stephan B

1 reviews | Active since Jan 2015

08 Feb 2015, 16:17

+-4months complain and still not fixed

Hi hellopeter ! My vodacom problem witch you helped me 3times so far is still not fixed. Recently they phoned me and told me my line will get disconnected soon sometime if i dont pay my not correct bill. Ive phoned them again this week like 6times and all they could say is that someone will phone me back the latest tonight. So yeah, still not got a reply call within 3days. Ive phoned them again today and yeah, ive almost lost my temper again, but tried to keep all intact. Ive saved 4phone recordings so far, know not all on there, but the most. Want to send them to you so you can listen real good and help me again. Like i told vodacom today, im sick of all this **** theyre doing and still not fixing the problem, that i dont want to be a vodacom client anyore. The day all is sorted, i probably need to pay a damn hi bill witch i cant afford, because im a student at this moment. Please help me again and give me a mail i can send my phone calls to you please.<br> <br> Thanks again peter !

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2015, 10:33
Official
Hello sbekker2,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team