MM
Mike M

1 reviews | Active since Jun 2017

05 Jun 2017, 18:58

4G phones unable to access 4G network

<p>I purchased 2 Samsung J5Prime cell phones in April for my two daughters. Both phones cannot access the 4G network. Have been fobbed off by Vodacom Galleria. Also gold phones were advertised, but we're told to pay extra for a gold phone. Come on Vodacom!!!! </p>

0
Replies (1)
Vodacom
Vodacom's reply06 Jun 2017, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team