1 reviews | Active since Mar 2017
4G/LTE issue on Vodacom Prepaid (iPhone 6)
<p>I recently cancelled my Vodacom contract and moved to Vodacom prepaid. Since then, I have not been able to get 4G/LTE reception on my iPhone 6.</p> <p>I have phoned Customer Care more than 10 times. Each operator tries to activate something else ("LTE APN", "LTE - Prepaid", etc.), but nothing seems to work. I have probably resetted my Network Settings and device more than 20 times. Please assist.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team