1 reviews | Active since Oct 2009
4G LTE has now become H+
Good day, I have endlessly called Vodacom Customer Service and been to a vodacom shop to get my phone 4G sorted. My phone reflected 4G all along, for the last 2 weeks it is showing H+ and the network is soo damn pathetic and slow in Laudium. Vodacom says they have not changed anything. the Vodacom shop at Mall @ Reds says H+ is the 3G and the government does not want to allocate 4G networks. That is not my concern what the goverment feels like doing. My phone is a 4G network and I want this sorted out asap. Regards. Neeli
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Neeli
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
RO
Good Day Neeli
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
RO