AN
Asi N

1 reviews | Active since Jan 2010

25 Sept 2015, 13:25

4G/LTE

I recently migrated from contract to prepaid, from the day the migration was completed I never received 4G connection from areas that I would normally get 4G. I called the vodacom customer center and I went to a vodacom store only to be told that nothing is wrong with the profile setup of the account. I just find it very hard to see this as coincidence that the service quality from vodacom dropped on the day I no longer am not on a contract.I will not be renewing my still active contacts either.

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Replies (1)
Vodacom
Vodacom's reply25 Sept 2015, 14:25
Official
Hello guluva,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team