4G home internet offline for one month !!!!

Item: Vodacom
Rating: 1
Author: Aslam V

My 4G home internet is offline for the past month. Called customer care no help. Went to the store no help. Emailed customer care no help. I am paying for a service which is non existent. It's quite sad that my Vodacom that support for the last 15 years has become so pathetic with regards to after service sales

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Replies (1)

Vodacom's replyOfficial

11 Nov 2024, 10:15

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply11 Nov 2024, 10:15

Official