4G false advertising.

Item: Vodacom
Rating: 1
Author: A P

Vodacom cannot supply a basic voice service. Every single call gets dropped. When you lodge a complaint they tell you to turn 4G off as voice does not work with with 4G turned on. (These ********* are happy to advertise that they have a 4G network though). But even with 4G turned off the calls still keep dropping. Stay away from this ****poor network at all costs.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

28 Nov 2018, 16:35

Dear Customer,

Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply28 Nov 2018, 16:35

Official

Vodacom's replyOfficial

30 Nov 2018, 10:18

Good Day,
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
The reference number is ***.
Regards
Vodacom Consumer Website Team

Vodacom's reply30 Nov 2018, 10:18

Official