1 reviews | Active since Dec 2012
48 hours to get a cell-phone number
<p>On Monday 9th August 2016 bought a new contract fron Dion Wired at Cresta for a new Cell-Phone.</p> <p>I am and existing Vodacom Customer. It took me 2 hours to the deal. 1 and a half hours was waiting for Vodacom to answer their phone and confirm tne second contract. I was given a starter pack and installed the</p> <p>sim at home. 24 hours later no cell-phone number and when I phoned Vodacom was transferred to after Sales department which was closed. If you're a tourist to this country would you want to wait for 48 hours? I was on a recent trip to Saudi Arabia There were Thousands applying for new SIMs but got ou numbers within 2 hours</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
