CW
Christal W

1 reviews | Active since Nov 2016

26 Apr 2017, 09:11

48 Hours PLUS 4 days

<p>Got a contract last week from vodacom. </p> <p>My sim is still not activated . </p> <p> </p> <p>This is disgusting service and a pathetic turnaround time. </p>

0
Replies (2)
Vodacom
Vodacom's reply26 Apr 2017, 10:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Apr 2017, 15:36
Official

Dear Christal Watt,

We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.

We've rep**** to you via email and await your response.

Regards,

UW