48 hours later, still awaiting feedback
<p>It has been more than 48 hours since I sent an email and wrote a review and I still have not had anything resolved or any feedback. The only phone call I received was one confirming my issue and being advised it would be escalated to the relevant department. Vodacom really treats their customers badly. I have never had to complain and really disappointed that I had to and this is the treatment I receive after my husband and I have been loyal customers and you still have the nerve to call and sell us things but cannot resolve our issue.</p> <p>This is the worst network and service, no wonder you losing clients and people are moving to Telkom and other networks. I will be doing the same.</p> <p> </p> <p>Very disapoointed!!!!</p> <p> </p> <p>Ntokozo Lindiwe Wendy</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
