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On Saturday evening I did an online cellphone contract application and due to some technical issues, the application did not go through.

On Sunday morning before 10:00, I received a call from a gentleman named Siviwe Njemla who further assisted me with my online application, and he had requested that i email a copy of my ID, 3 months bank statement and my latest payslip......all these documents were emailed to *** on Monday morning and to date i have not heard from him.

I have sent him multiple emails to follow up on my application, but he has not responded to any of my emails. I called Vodacom on ***, i was transferred from one department to another because they can't locate the gentleman i spoke to and 'apparently' there are no records that an application was done under my name.

I want Vodacom to do an investigation and provide me with feedback because i suspect a *****ulent activity here, I don't want any of my information used without my knowledge.......Vodacom once opened a contract in 2022 under my name which i had no knowledge of.