SB
Sarie B

1 reviews | Active since May 2014

10 Mar 2015, 09:47

45 Minutes to Answer a Call!!!

Vodacom's Business Call Centre is past pathetic!!! You phone them, wait for 45 minutes for your call to be answered, the idiot on the other side just cuts the call, you phone again and wait another 30 minutes for your call to be answered. How pathetic can you be and this to Corporate Customers????<br> <br> How about employing more people to take calls? This has been the case for more than 6 months. I HATE doing business with Vodacom!!!<br> <br> How about Management going to less lunches, playing less Gholf and actually attending to your client's issues????

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Replies (1)
Vodacom
Vodacom's reply10 Mar 2015, 12:28
Official
Hello SarieBritz,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites