SM
Sandy M
1 reviews | Active since Dec 2020
30 May 2023, 20:37
*****
Vodacom *****! I have recently came aware that someone took out a contract on my name as the contract of this application was sent to me on my email someone used my ID number in EAST LONDON and i am in Capetown i have not heard anything from Vodacom since I've submitted my affidavit to them and this morning money was deducted from my bank account which I did not authorize in fact i am not even a vodacom client and im highly disappointed and disgusted in this. THIS IS UNACCEPTABLE and further action will be taken if this matter does not get resolved as i was told *****ulent activity is happening at Vodacom. I have never spoken to anyone from vodacom nor have i ever taken out a contract with you!
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Replies (1)Vodacom's replyOfficial
31 May 2023, 07:48 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 May 2023, 07:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
