SM
Sandy M

1 reviews | Active since Dec 2020

30 May 2023, 20:37

*****

Vodacom *****! I have recently came aware that someone took out a contract on my name as the contract of this application was sent to me on my email someone used my ID number in EAST LONDON and i am in Capetown i have not heard anything from Vodacom since I've submitted my affidavit to them and this morning money was deducted from my bank account which I did not authorize in fact i am not even a vodacom client and im highly disappointed and disgusted in this. THIS IS UNACCEPTABLE and further action will be taken if this matter does not get resolved as i was told *****ulent activity is happening at Vodacom. I have never spoken to anyone from vodacom nor have i ever taken out a contract with you!

0
Replies (1)
Vodacom
Vodacom's reply31 May 2023, 07:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team