44 days and another excuse

<p>I have been a loyal client of Vodacom for more than 20 years..</p> <p>i have 5 lines with Vodacom and have had more than 10 lines at 1 time over the last few years.</p> <p>my lines were disconnected due the premium not being paid yet was in fact paid.</p> <p>i have spoken to Vodacom and was advised to purchase new SIM card and submit bank statements as well as my id..</p> <p>all documents were submitted from a vodashop..Vodacom advised that it would take 5-7 days for lines to be activated..</p> <p>i call after 7 days and was told that the SIM cards were incorrect and had to buy new SIM cards, which I did and resubmitted..</p> <p>i have now submitted the documents 6 times and spoken to numerous consultants at Vodacom and have received excuse upon excuse..</p> <p>i have lost countless amounts of business as I am reliant on my phone </p> <p> </p> <p>i am am tired of asking to speak to somebody senior who might be able to assist..</p> <p>i have even offered to buy out the contract just to get my numbers back..</p> <p> </p> <p>how do I resolve this without any more frustration</p> <p> </p>