1 reviews | Active since Nov 2011
41 Days to sort my problem 1 month later back again
<p>After my upgrade in November, 1 December I was unable to call send SMS or Access data. Took vodacom 41 days to sort out the problem. Today once again for no reason the excact same problem started again. Wonder how long it will take them this time......</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
No one from Vodacom has contacted me. I now phoned them again am now being send from one department to the next and no one can solve my problem. Back to the same negative experience I had all of December and part of January.
No one from Vodacom has contacted me. I now phoned them again am now being send from one department to the next and no one can solve my problem. Back to the same negative experience I had all of December and part of January.