LM
Lungile M
1 reviews | Active since May 2022
10 Jan 2025, 13:30
400GB depleted in 10 days.
400GB depleted in 10 days.. how when there was no unusual activity other than home usage??!!! What a ****!
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Vodacom's replyOfficial
10 Jan 2025, 14:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2025, 14:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
LM
Lungile M's updateReviewer Update
13 Jan 2025, 09:15No one has called yet, literally had to call on Friday to get a reference number of my escalation request. It doesn’t matter to Vodacom that my family has been without data since I let you know of my issue. Truly poor service!
LM
Lungile M's update13 Jan 2025, 09:15
Reviewer Update
No one has called yet, literally had to call on Friday to get a reference number of my escalation request. It doesn’t matter to Vodacom that my family has been without data since I let you know of my issue. Truly poor service!