40 mins on hold!!!

Absolutely ridiculous that I am hold now for 45 mins trying to get through to the Vodacom upgrades call centre. <br> <br> Vodocam....please explain how one goes from No. 4 on the call centre waiting list, to no. 8, then to no. 0, then back to 5, etc etc etc????<br> <br> And this line supposed to be for new/additional business and this is the experience.<br> <br> So tempted not to upgrade via Vodacom and just cancel all together