1 reviews | Active since Jan 2017

06 Jan 2017, 09:16

4 weeks without a phone

<p>Morning,</p> <p>My phone was taken in over 4 weeks ago. It could not be repaired. I purchased it online. Contract. I had the phone for approximately 4 months. I am still waiting on Vodacom to credit any store so that I can get a replacement. Can someone get in touch with me asap to resolve this matter. I have been calling for weeks and no progress.--- temporary number ********** 013 ----</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply06 Jan 2017, 10:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,